Shipping Policy

Shipping Destinations

We currently ship to customers within the United States only.

 

Shipping Methods & Carriers

We use China Post (for international transit) and USPS (for U.S. domestic delivery) to ensure reliable and cost-effective shipping.

 

Shipping Fee

Flat rate standard shipping fee: $6 per order (regardless of order size or weight).

 

Processing Time

After you place an order, our warehouse will process and dispatch it within 5-7 business days.

Business days are Monday to Friday, excluding weekends and public holidays.

 

Shipping Time

Once shipped, your order will typically arrive in 8-20 business days (depending on destination and carrier processing times).

Total estimated delivery time (processing + shipping): 13-27 business days.

 

Order Tracking

Once your order is shipped, you will receive a tracking number via email to monitor your package’s progress.

 

Delays & Issues

While we strive for timely delivery, occasional delays may occur due to customs, weather, or carrier disruptions.
If your order is significantly delayed (beyond 30 business days), please contact us for assistance.

 

Refunds for Lost/Undelivered Packages

If your package is lost in transit, we will either reship your order or issue a full refund after investigation.

 

About Tax

We do not charge any taxes on orders. Nevertheless, your order may be subject to taxation by the customs authorities of your country, for which we are not responsible and which the customer is required to pay.

 

Contact Us

For any shipping-related questions, please reach out to:
Service Time: Mon – Sun, 9:00 AM – 6:00 PM (HKT)
Email: temoshawn@outlook.com
Phone: +86 173 5988 0559

Thank you for shopping with us!